Return Policy

Exchange Process:

Once your return has been received and inspected, we will began processing your new order. All returns must be approved based on the following conditions.

Items are unused and in the same condition they were shipped in
You contact us for the proper return address, please do not send items back to the original address.
Shipping cost for returning the items are the senders responsibility
We will not accept returns that have been worn or tried on.

Sale Items:

We do not offer refunds for items that are offered on sale - only regular priced items may be refunded.

How to Start A Return:

Please contact us at info@iheartbamboo.com and we will respond with further instructions.